Home > Internet Service Providers > Oxio Internet Review (2025) – Plans, Prices, Reviews
This is my honest Oxio internet review after switching from TELUS, where I was paying over $130 a month. The speeds were fine, but the price was way too high and customer service was frustrating.
With Oxio, I now pay $57 a month, and the internet feels just as fast, but I’m saving $73 every month.
On top of that, their customer service has actually been helpful whenever I needed something. After a few months of real-world use, I can confidently say it’s been a huge upgrade.
One of the first things that stood out about Oxio is how simple and transparent they are. Their website is super user-friendly, you can actually understand what you’re paying for, and there are no surprises.
It’s all month-to-month. There are no contracts, no promo pricing that jumps after 6 months, and no pressure to bundle TV or phone like with the big providers.
I also appreciate that they don’t try to upsell you on things you don’t need. What you see is what you get. And that’s refreshing.
Yes. I’ve been using Oxio for several months now and the experience has been solid. No outages, fast speeds, and super-friendly customer service. It’s not fibre, which is the one downside, but the cable internet they offer is more than enough for most people.
Oxio uses infrastructure from Rogers, Videotron, and Cogeco, depending on where you live:
Rogers West in BC, Alberta, Saskatchewan, and Manitoba
Rogers East in Ontario
Videotron in Quebec
Cogeco in parts of Ontario and Quebec
So while Oxio isn’t running its own lines, you’re still getting reliable connectivity from the same backbone that powers the big guys.
One thing to note is that Oxio was acquired by Cogeco in 2023. So far, it hasn’t changed anything about how they operate. The service, pricing and support all remain the same, but it’s something to keep in mind going forward.
Oxio’s pricing is one of the best parts. Their entry-level plan starts at $57 a month for 100 Mbps, which is plenty for light streaming, browsing, and working from home. If you need more speed, the 250 Mbps plan is $65, while 500 Mbps is $75 a month and offers a nice balance for heavier use.
For those who want top speed, the 1000 Mbps (1 Gbps) plan costs $90 a month. However, if you live in a region where Oxio runs on Cogeco’s infrastructure (parts of Ontario and Quebec) the same gigabit plan is just $55 a month, which is honestly one of the best deals in Canada right now.
All plans include unlimited data, modem and router rental, and no activation fees. The setup process was quick and painless for me, making the switch smooth from day one.
Customer service with Oxio has been great. I’ve messaged them a few times and always got fast, friendly help from someone who actually knew what they were talking about. No transfers, no robotic scripts. Just real people who seem to genuinely care.
If you check out Oxio internet reviews online, you’ll find a lot of people echoing the same experience. Reddit threads, Medium articles, and general feedback across the web all talk about Oxio’s transparency, solid speeds, and friendly support. It’s a small company doing the internet the right way.
After years of overpaying with TELUS, switching to Oxio has been a huge upgrade. The pricing is clear, fair, and much lower than the big telcos, while the service has been fast and reliable with no headaches. Customer support is actually helpful when you need it, which is rare in this industry.
If you want straightforward internet without contracts, hidden fees, or frustrating upsells, Oxio is one of the best choices available. This review is based on my real experience, and I can confidently recommend them to anyone looking for better value.