VMedia Internet Review (2025) – Plans, Prices, Reviews

Looking for an affordable alternative to the big telecoms? In this VMedia internet review, we break down their coverage, plans, pricing, and customer feedback.

VMedia resells internet service using Rogers and Bell’s networks, making them widely available across Canada. But are they the right choice for your home?

VMedia Coverage and Network

VMedia is a third-party internet provider (TPIA) that resells service using Rogers cable lines and Bell DSL. In parts of Ontario, they also provide FTTN (fibre-to-the-node).

With FTTN, fibre goes to a neighbourhood node but the last stretch to your home runs on copper wiring, which means slower uploads compared to FTTH (fibre-to-the-home) where fibre connects directly into your unit.

VMedia is available almost everywhere in Canada. You can get it in Western Canada, Ontario, Quebec, and even Atlantic Canada, making them one of the few TPIA ISPs with truly national coverage.

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My Personal Experience with VMedia

I tried VMedia’s cable internet on Rogers lines and went with their Internet 150 plan. The setup worked fine once it was running, and speeds were close to what was advertised. The connection itself was stable and I did not have issues with outages.

The problems came with customer service and the install process. When I first signed up, I had to wait for a Rogers technician, and the appointment was rescheduled more than once.

VMedia support could not speed things up since they rely on Rogers for the actual infrastructure. Billing was also a bit messy in the first two months, with charges not lining up correctly until I called in to have it fixed.

The price was fair at about $65 a month, but I found that other resellers like Oxio offered similar speeds for a lower rate. Eventually, I switched away because I wanted a provider with better service and faster response times.

VMedia Ownership

VMedia was acquired by Quebecor in September 2022 and later transferred to Videotron, which is also owned by Quebecor. That backing gives them more stability than most independent ISPs.

VMedia Internet Plans

VMedia mostly offers cable and DSL plans, with some FTTN in Ontario. Speeds depend on what is available in your area. On cable, they offer packages from 15 Mbps all the way up to 1000 Mbps (1 Gig). DSL speeds are slower, usually maxing out at 50 Mbps in most regions.

Pricing is competitive. Their Internet 250 plan is around $69.95 a month and Internet 1000 is usually about $94.95 a month. That is cheaper than going directly with Rogers or Bell, but not always the cheapest option compared to other resellers like Oxio or TekSavvy.

Pricing and Competitors

VMedia is usually in the middle of the pack for pricing. They are cheaper than the big carriers but rarely the absolute lowest price.

Competitors like Oxio, TekSavvy, and Start.ca often undercut them, and in Metro Vancouver, local ISPs like Novus offer better value if fibre is available in your building.

VMedia’s biggest advantage is availability. If you move from Ontario to BC or Atlantic Canada, you can usually keep VMedia without switching providers, which is not something most TPIA ISPs can offer.

Customer Service

Customer service with VMedia is mixed. Some people like their support team, while others complain about long wait times or issues being passed back to Rogers or Bell since VMedia does not own the actual lines. Installations and troubleshooting can be frustrating if Rogers or Bell techs are slow to respond.

VMedia Internet Reviews from Other Users

Reviews from other users are split. People like that pricing is fair and speeds are consistent once the service is running.

On the negative side, many mention billing issues, miscommunication, and delays with setup when a technician is needed.

Final Verdict

VMedia is a decent option if you want a nationwide ISP with fair prices and speeds up to 1000 Mbps. They are not the cheapest reseller and their customer service can be hit or miss, but they are backed by Videotron and offer coverage almost everywhere in Canada.

If you are in Ontario or Western Canada and want an alternative to the big telcos, VMedia is worth considering. Just make sure to compare with local ISPs or other TPIA providers to see who offers the best deal in your area.