GETUS Internet Review (2026) – Plans, Prices, Reviews

If you’re looking at smaller independent ISPs that resell major networks, GETUS is one of the names that comes up. They’ve been around since 2015 and position themselves as a lower-cost alternative to the big telecom brands.

In this GETUS Internet review, we’ll break down pricing, promo structure, network technology, fibre rollout, and whether it actually beats competitors like TekSavvy or Oxio.

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GETUS Internet Plans & Pricing

GETUS operates primarily as a TPIA reseller, meaning they lease last-mile infrastructure from major carriers. On cable, they resell the network of Rogers Communications in many regions.

Plans range from slower DSL tiers to high-speed cable options. One of the more common entry plans is Lightning 75 at $49 per month for the first 12 months, after which it increases to $69 per month.

That 12-month promo structure is important. Pricing goes up after year one, so this is not flat-rate pricing like some other independents.

On the higher end, GETUS offers cable speeds up to 1.5 Gbps with upload speeds around 200 Mbps. That plan is $99 per month for the first 12 months and then increases to $119 per month.

They include a free WiFi modem/router rental, which helps offset upfront hardware costs. However, there is a $100 modem security deposit and a $49 activation charge to factor in.

Compared to competitors, TekSavvy or Oxio often offer cleaner long-term pricing without as many fee layers. It’s worth comparing total cost over 24 months, not just the promo rate.

Technology and Network

Most GETUS cable plans operate over Rogers’ infrastructure under the TPIA model. That means performance and reliability are largely tied to the underlying Rogers network in your area.

Cable plans are not symmetrical. Download speeds are high, but upload speeds are lower, typically topping out around 200 Mbps on their highest cable tier.

GETUS is also starting to roll out fibre in parts of British Columbia and Alberta. Their fibre plans offer symmetrical download and upload speeds, which is a major upgrade from cable.

The GETUS Fibre Internet 1000 plan is currently $95 per month on a 2-year contract. The month-to-month rate jumps to $140 per month. This is a meaningful difference.

If you break the 2-year term early, penalties apply. So while they advertise fibre, it is not the same flexible month-to-month structure as their cable offerings.

Bundles: TV and Home Phone

GETUS also offers TV and home phone services. Bundling can reduce your total monthly bill, depending on what you need.

If you are looking for a full telecom stack under one provider, this may be attractive. If you only want internet, the bundle savings may not be enough to outweigh better standalone pricing from competitors.

Customer Support

GETUS is a Canadian company founded in 2015 and based in Vancouver, which gives it more of a local ISP feel compared to the big telecom brands.

Support is handled directly by GETUS rather than through large offshore call centres. You can reach them by phone or online, and overall the experience feels more like dealing with a regional provider than a national telecom giant.

Since most of their cable service runs on Rogers’ infrastructure under the TPIA model, technical issues tied to the physical network may require coordination with the underlying carrier. That’s standard for resellers, but it can sometimes mean an extra step in resolving line-related problems.

For general billing questions, plan changes, or account support, most customers report straightforward interactions. It’s not a flashy digital-first brand like Fizz, but it’s also not a faceless telecom machine.

If you prefer dealing with a smaller Canadian company rather than one of the Big 3, that’s part of the appeal.

GETUS Internet Reviews from Other Users

Customer feedback is mixed but generally aligned with what you’d expect from a TPIA reseller.

Users appreciate the competitive promo pricing and wide range of plan options. Performance on cable is usually stable since it runs on Rogers’ network.

Some complaints focus on price increases after the first year and additional fees like activation charges or modem deposits. Others mention contract penalties on fibre plans as something to be aware of before signing.

As always, the experience can vary by region and infrastructure quality.

Pros and Cons of GETUS Internet

Pros

• Wide range of plans from DSL to 1.5 Gbps cable
• Competitive first-year promo pricing
• Free WiFi modem/router rental included
• Fibre rollout with symmetrical speeds in BC and AB
• TV and home phone bundle options available

Cons

• Promo pricing increases after 12 months
• $49 activation charge
• $100 modem security deposit
• Fibre requires 2-year contract for the best rate
• Early termination penalties apply

Final Verdict

GETUS can make sense if you are focused on first-year savings and have solid Rogers infrastructure in your area.

Lightning 75 at $49 per month is attractive for the first 12 months. The 1.5 Gig cable plan at $99 per month for year one is also competitive.

But once you factor in price increases, activation fees, modem deposits, and potential contract penalties, the long-term value becomes less clear.

If you are comparing independent ISPs, I would strongly recommend lining up GETUS against TekSavvy and Oxio side by side and calculating total cost over two years.

For fibre in BC and Alberta, symmetrical speeds are a real plus. Just be aware of the contract structure before committing.

GETUS is not a bad option, but it is one where you need to read the fine print carefully.