EBOX Internet Review (2025) – Plans, Prices, Reviews

Looking for Bell’s fibre speeds without Bell’s prices? This EBOX internet review shows why they are one of the better alternatives if you live in Ontario or Quebec.

EBOX is owned by Bell and runs on Bell’s fibre infrastructure, which means you get the same network performance but often at more competitive pricing.

EBOX has been expanding since Distributel and Oricom’s residential internet services were merged into the brand, making it a stronger option for households that want fast fibre without paying Bell’s higher rates.

Below we break down EBOX’s coverage, pricing, and what customers are saying so you can decide if they’re the right choice for your home.

EBOX Coverage and Network

EBOX primarily operates in Ontario and Quebec, with availability depending on whether Bell’s fibre or DSL infrastructure reaches your address.

Since they are owned by Bell, EBOX has access to the same fibre backbone and technology as Bell’s Fibe service. That means symmetrical download and upload speeds where fibre to the home (FTTH) is available.

However, availability is still somewhat limited across Ontario compared to Quebec, where fibre coverage is much stronger.

Recommended EBOX Plan (Editor’s Pick)

If you can get it at your address, EBOX’s Fibre 1000 plan at $65 per month is one of the best deals in Ontario and Quebec. You’ll get symmetrical 1 Gbps speeds on Bell’s fibre network for much less than what Bell typically charges.

Plans and Pricing

EBOX offers a range of fibre and DSL internet plans depending on your location. Pricing is usually $15–$30 cheaper than Bell for similar speed tiers, making them a strong value option.

• Fibre 1000 – $65/month (1 Gbps download & upload)

• Fibre 500 – $50/month (500 Mbps download & upload)

• DSL Plans – Available in some areas but usually less competitive compared to cable or fibre

No contracts are required, and equipment is usually included or available at low cost.

Pricing vs Competitors

Compared to Bell, EBOX is the smarter choice if you just want fibre internet without bundling extra services like TV or mobile. You’ll typically pay significantly less for the same network performance.

Against smaller ISPs like Oxio or TekSavvy, EBOX’s advantage is access to Bell’s fibre to the home infrastructure, which delivers symmetrical speeds that cable-based ISPs can’t always match. The tradeoff is that EBOX’s availability is still limited in parts of Ontario.

Customer Service

EBOX customer support is handled separately from Bell’s, which many customers see as an improvement. Support is available via phone, email, or online chat. Reviews are generally better than Bell’s for responsiveness, but not as consistently praised as Oxio’s Canadian-based support team.

EBOX Internet Reviews from Other Users

Customer reviews of EBOX are mixed but generally positive when fibre is available. Many highlight the value of getting Bell’s fibre speeds at lower prices, while others note that availability can be hit or miss in parts of Ontario.

EBOX Pros:

• Great pricing compared to Bell

• Reliable fibre performance where available

• No contracts

EBOX Cons:

• Limited coverage outside major cities

• DSL plans aren’t very competitive

• Customer support is decent but not exceptional

Final Verdict

EBOX is a strong option if you want Bell’s fibre speeds without Bell’s higher pricing. Their Fibre 1000 plan at $65/month is one of the best internet deals in Quebec and parts of Ontario.

The catch is availability — not every household in Ontario can access their fibre network yet. If you’re lucky enough to have EBOX fibre at your address, they’re an excellent choice for reliable, fast, and affordable internet.

If you can’t get fibre, alternatives like Oxio (cable) or TekSavvy may be better options.