Eastlink Internet Review (2025) – Plans, Prices, Reviews

If you live in Atlantic Canada and want a full-service provider with internet, TV, mobile plans, and home security, Eastlink is one of the main options.

Bundling services can help lower the cost, but there are a few things worth knowing before you sign up.

Eastlink pricing jumps after the first-year promo, upload speeds are significantly slower than competitors offering fibre, and customer reviews often mention reliability issues and support frustrations.

In this Eastlink Internet review, we’ll look at their plans, pricing, real-world performance, customer experience, and whether Eastlink is worth choosing in 2025.

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Eastlink Internet Plans and Pricing

Right now, Eastlink offers Internet 350 for $85 per month and Internet 1 Gig for $90 per month.

Both plans include unlimited data and come with an eero 7 router, which is one of the best consumer mesh systems available for coverage and ease of use.

However, there’s a catch.

After the first 12 months, the price increases by $28 per month. That puts Internet 350 at $113 per month and the Gig plan at $118 per month.

This is common among bigger providers like Bell and Rogers, but it does mean long-term pricing isn’t as affordable as it first appears.

Technology and Coverage

Eastlink primarily uses cable-based infrastructure, not fibre-to-the-home. Download speeds are fast, but upload speeds are limited.

Internet 350 comes with around 10 Mbps upload and the 1 Gig plan offers roughly 15 Mbps.

For everyday users this is fine for email, browsing, and streaming, but if you upload large files, game online, use cloud backups, stream on Twitch or YouTube, or work remotely with video conferencing, the upload bottleneck becomes noticeable.

Coverage is strong across Nova Scotia, PEI, and Newfoundland and Labrador, but performance feedback varies by neighbourhood.

Customer Experience

This is the biggest pain point based on online reviews. A lot of customers report frequent internet drops, long wait times, and difficulty reaching a real person. Automated phone trees and chatbots seem to frustrate users more than help them.

Some customers report a smooth setup and consistent speeds, but the negative experiences show a clear pattern: support could be better and outages happen more often than expected.

Eastlink Reviews from Other Users

Customer feedback online is mixed but leans negative.

Many users mention that pricing increases after the promotional period, upload speeds are noticeably slower compared to fibre, service can drop intermittently, and it can be difficult to reach a real support representative.

On the positive side, some customers like the bundling options and say the performance is generally fine for streaming, browsing, and everyday use.

Pros and Cons of Eastlink Internet

Pros

• Unlimited data

• eero 7 router included

• Bundling options available for TV, home security, and mobile

• Good download speeds for streaming and everyday use

Cons

• Prices increase by $28 after the first year

• Slow upload speeds compared to fibre

• Reports of frequent outages

• Customer support can be difficult to reach

• Long-term pricing isn’t competitive

Final Verdict

Eastlink makes sense if you want everything bundled under one provider and don’t mind prices increasing after the first year.

The included eero 7 router is excellent, download speeds are solid, and availability is widespread across Atlantic Canada.

But if you work from home, upload files regularly, stream, game, or want consistent performance and predictable pricing, there are better alternatives.

Fibre providers like Purple Cow’s Purple Fibre (where available) or Bell offer faster uploads, better reliability, and simpler long-term pricing.

Before signing up, check if fibre or an independent ISP is available at your address, as the difference can be noticeable.