Comwave Internet Review (2026) – Plans, Prices, Reviews

Comwave is a Canadian ISP that operates as a subsidiary of Rogers, using Rogers’ cable infrastructure to deliver internet service. Unlike some competitors, Comwave does not offer fibre internet, and their plans are based entirely on cable technology.

In this Comwave internet review, we cover their availability, pricing, and customer service — and explain why alternatives like Oxio or TekSavvy are usually a better choice.

Comwave Coverage and Network

Comwave provides service in provinces where Rogers cable infrastructure exists, including Ontario, Quebec, Alberta, British Columbia, and parts of Atlantic Canada.

Since they use Rogers’ network, speeds are limited to fibre-to-the-node (FTTN) cable connections rather than fibre-to-the-home. This means customers get fast downloads, but upload speeds are much slower compared to pure fibre providers like Bell, TELUS, or even smaller ISPs using TPIA on fibre lines.

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Comwave Internet Plans and Pricing

Comwave’s internet packages are similar to what Rogers offers under its Ignite brand, but pricing is not always cheaper. Customers are also required to pay a one-time activation fee plus shipping costs for equipment.

Contracts are usually month-to-month, but the upfront fees make switching less attractive. Unlike Bell or Rogers directly, Comwave does not bundle internet with TV or mobile plans.

Pricing vs Competitors

While Comwave relies on the same Rogers cable infrastructure, they rarely offer better value. Competitors like Oxio and TekSavvy also resell Rogers cable internet under the TPIA model but generally provide clearer pricing, better support, and fewer hidden fees.

For example, Oxio includes a free eero 6 router with every plan and has transparent, no-contract pricing. TekSavvy is also known for offering more competitive entry-level plans. Both typically outperform Comwave in customer satisfaction.

Customer Service

Customer service is the biggest weakness for Comwave. Reviews frequently mention:

• Long wait times or phones not being answered

• Billing issues that are difficult to resolve

• Poor responsiveness from support staff

While the Rogers cable network itself is reliable, the customer experience with Comwave is often frustrating. Many customers eventually switch to a competitor to avoid ongoing support and billing problems.

Comwave Internet Reviews from Other Users

Customer reviews of Comwave are generally negative.

Positives:

• Available anywhere Rogers cable is available

• Decent download speeds via cable network

Negatives:

• Poor customer support (hard to reach, unresolved issues)

• Extra activation and shipping fees

• No fibre plans

• Pricing not very competitive compared to Oxio or TekSavvy

Final Verdict

Comwave gives you access to Rogers’ cable internet network, but there’s little reason to choose them over other TPIA resellers. Pricing is not especially competitive, fibre is not available, and customer service consistently gets poor reviews.

If you want reliable internet on Rogers’ cable lines, Oxio or TekSavvy are far better alternatives. Both provide better customer support, more transparent pricing, and often better deals.

Unless Comwave drastically improves its support and fee structure, it remains one of the weaker choices among Canadian ISPs in 2026.