Cogeco Internet Review (2025) – Plans, Prices, Reviews

Cogeco is one of those providers you might overlook if you are focused on the big names like Bell or Rogers, but in many parts of Ontario and Quebec, they are a smart alternative. They own Oxio, have invested heavily in fibre-to-the-home (FTTH) infrastructure, and pair competitive pricing with genuinely helpful local customer support.

Why We Like Cogeco

Cogeco has built a 100 percent fibre-based network that now spans more than 11,000 kilometres. That might not sound impressive compared to Bell’s nationwide footprint, but it’s important to note that Cogeco’s focus has been on building reliable, high-performance connections in the communities they serve — and it shows in the quality of service.

Unlike some ISPs that primarily target major urban centres, Cogeco is available in many smaller towns and communities across Ontario and Quebec. This approach gives residents in these areas real choice for fast, modern internet instead of being limited to one or two large providers.

If you are lucky enough to live in an area with Cogeco’s fibre network, the experience is excellent. Speeds are symmetrical, meaning your uploads are just as fast as your downloads, which is a big plus if you work from home, upload large files, or stream in high resolution.

Editor’s Choice

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Plans and Pricing

For residential customers in Ontario and Quebec, Cogeco offers a 1000 Mbps plan that delivers serious speed for heavy internet users. If you do not need gigabit speeds, they also have more budget-friendly plans — in Ontario, 180 Mbps is a popular choice, while in Quebec the equivalent is 120 Mbps.

The best part is that Cogeco’s pricing is generally more competitive than Bell’s, especially when you compare fibre-to-fibre plans. You get the same fast performance but without the premium price tag, and customer support is in a different league entirely.

A Nice Perk for Existing Customers

One thing that really stands out is Cogeco’s approach to rewarding loyalty. They recently started offering cell phone plans for existing customers that are completely free for the first 12 months. It is a small but meaningful gesture that shows they are not just focused on bringing in new accounts — they want to keep their current customers happy.

Coverage

Cogeco’s biggest limitation is coverage. While their fibre network is growing, it does not have the same reach as Bell’s. Availability depends on where you live, so you will need to check your address before getting too excited about the plans. That said, if you are in their service area, they are absolutely worth a look.

Customer Service

Cogeco has a reputation for great local customer support. You are far more likely to get a quick, friendly, and knowledgeable response than you would with some of the bigger telecoms. That alone can make a huge difference when you are dealing with technical issues or account changes.

Cogeco Reviews from Other Users

Customer feedback on Cogeco is generally positive, especially when it comes to service reliability and local support. Many users highlight the consistent speeds, even during peak hours, and appreciate that upload speeds match downloads on fibre plans.

In smaller towns across Ontario and Quebec, Cogeco often stands out as one of the few providers offering true high-speed fibre, and customers value having a real alternative to the big telecoms. Reviews frequently mention friendly, helpful staff who resolve issues quickly without the long wait times and scripted responses common with larger ISPs.

While some users note that availability is still limited compared to Bell, those within Cogeco’s service area often describe the experience as excellent value for the price.

Final Verdict

If Cogeco is available at your address, it is one of the better choices for home internet in Ontario and Quebec. You get a reliable fibre connection, fair pricing, and the kind of customer service that is hard to find these days. Add in perks like free cell phone plans for existing customers and it is clear that Cogeco values the people who choose them.