Coextro Review (2025) – Plans, Prices, Reviews

This Coextro review covers one of the smaller Ontario-based providers offering what they call Hybrid Fibre Internet, a combination of fibre optic backbone and coaxial cable for the final stretch to your home.

It’s a step up from traditional cable but still not true fibre-to-the-home (FTTH). Coextro runs on both Rogers and Bell infrastructure, depending on your address, and focuses on no-contract plans with free installation and simple month-to-month billing.

Coextro Internet Plans and Pricing

Coextro offers a range of hybrid-fibre plans that balance reliability and performance. The entry-level 120 Mbps plan costs $65 per month, which isn’t particularly competitive compared to other Ontario ISPs at similar speeds.

The real value starts with Coextro’s 1000/100 plan for $75 per month. You get gigabit-level download speeds and 100 Mbps uploads, a strong option for families that stream, game, or work remotely.

However, providers like Oxio and TekSavvy offer similar or faster plans at lower prices, making them better overall deals for most users.

All Coextro plans include unlimited data, no contracts, and free installation, which makes switching straightforward and risk-free. Equipment rental is included, though some customers report receiving refurbished modems, which can vary in condition.

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Technology and Coverage

Coextro’s Hybrid Fibre setup uses a mix of fibre-optic and coaxial cables. Fibre lines deliver the connection to neighbourhood nodes, while coaxial cables carry it the rest of the way to your home.

This hybrid model provides better performance and reliability than traditional cable but still falls short of the symmetrical speeds offered by pure fibre.

Coverage is focused primarily in Ontario, where Coextro uses both Rogers and Bell networks, depending on availability in your area. That means reliability is generally solid, though upload speeds remain limited by the coaxial component.

Customer Experience

Coextro’s customer experience gets mixed reviews. On the positive side, customers like the no-contract policy, clear billing, and free installation, which makes trying their service low-risk. You can also bundle TV and home phone for convenience if you prefer an all-in-one provider.

However, some users have reported that modems provided by Coextro are refurbished, and support quality can vary. Response times are sometimes slower than larger ISPs, though the smaller size means you often deal with real people instead of call-center scripts.

Coextro Internet Reviews from Other Users

User feedback for Coextro is a mixed bag. Many appreciate the stable connection and simple pricing without hidden fees or promotional rollovers.

Others note that the 120 Mbps plan feels overpriced, especially given better options from competitors.

Upload speeds are consistently cited as the main limitation, which is expected given the hybrid fibre technology.

Pros and Cons of Coextro Internet

Pros

• Runs on both Rogers and Bell networks

• Hybrid Fibre delivers faster, more stable connections than cable

• No contracts and free installation

• Unlimited data on all plans

• TV and home phone bundles available

Cons

• No true fibre (FTTH)

• 120 Mbps plan is expensive for the speed offered

• Upload speeds limited to 100 Mbps

• Mixed customer service reviews

• Some users report refurbished modems

Final Verdict

If you’re in Ontario and want a reliable internet connection without committing to a contract, Coextro is worth considering, especially if you like the simplicity of hybrid-fibre technology and bundling options for TV and home phone.

However, the 120 Mbps plan is not competitively priced, and while the 1000/100 plan offers decent value, Oxio and TekSavvy still deliver better performance for the money.

Overall, Coextro sits comfortably in the mid-tier range of Canadian ISPs: a solid choice if available in your area, but not the best value compared to newer, more transparent providers.