CIK Telecom Review (2025) – Plans, Prices, Reviews

This CIK Telecom review looks at one of the more unusual ISPs in Canada. CIK offers a dizzying range of plans under names like SuperFibre, FibreLite, and Cable Ultra Plus.

While variety can be good, the number of options and pricing tiers can quickly get confusing for customers trying to compare plans.

Each plan has a regular price, a discounted “special offer” price that’s often half of that, and a five-year price guarantee.

After five years, prices go up again but still stay below the regular listed rate. The five-year guarantee is something we haven’t seen anywhere else, but with so many pricing layers, it’s easy to wonder how CIK keeps track of it all and whether customers actually get the rate they expect long term.

CIK Telecom Internet Plans and Pricing

Most of CIK’s plans don’t make much sense in today’s market. The only ones worth considering are the SuperFibre plans, which offer genuine value.

SuperFibre 500 Mbps for $50 per month and SuperFibre 1000 Mbps for $60 per month are both excellent deals, provided that CIK fibre is available at your address. These plans include unlimited data, no contracts, and the unique five-year price guarantee.

The rest of CIK’s offerings fall short. FibreLite is their made-up name for FTTN, but it only includes very slow 25 Mbps and 50 Mbps options with a one-year price guarantee, which feels outdated in 2025.

Their Cable 500 Mbps plan costs $80 per month and only delivers 30 Mbps uploads, which simply isn’t competitive compared to providers like Oxio or TekSavvy.

Editor’s Choice

Oxio Internet

Looking for a better alternative to CIK Telecom? We recommend Oxio:

Internet 100 – 100 Mbps

Editor's Choice

$52/month

Check Now

Internet 1000 – 1000 Mbps

High-Speed Pick

$85/month

Check Now

Get 1 month of oxio internet free!

Use promo code netspeedcanadaCopied! when signing up to claim the offer.

Technology and Coverage

CIK is actively expanding its own fibre infrastructure across parts of Ontario, Quebec, and Western Canada.

This effort deserves recognition as it helps bring more communities access to true fibre connections. Their fibre network provides symmetrical speeds and improved reliability compared to legacy cable.

However, availability is still limited, and outside fibre areas, service depends on third-party networks like Rogers or Cogeco, where pricing is far less competitive.

The FibreLite plans are essentially FTTN, meaning they use older copper lines for the final connection, resulting in slower speeds and lower reliability.

Customer Experience

Customer support is one of CIK’s weaker areas. Many users report long wait times, inconsistent communication, and frequent service outages.

Transparency is also an issue, as the mix of prices, discounts, and guarantees can create confusion when signing up or renewing.

That said, customers who get connected to CIK’s SuperFibre network often report good speed and stable performance once the service is active.

CIK Telecom Internet Reviews from Other Users

Online reviews for CIK Telecom are mixed but lean negative. Users often praise SuperFibre for its low prices and availability in certain areas, but criticize the frequent outages, confusing billing, and slow support responses.

The general sentiment is that CIK’s fibre performance is solid but the overall customer experience and communication need improvement.

Pros and Cons of CIK Telecom Internet

Pros

• SuperFibre plans offer great value for money
• Very competitive fibre pricing at 500 and 1000 Mbps
• Unique five-year price guarantee
• Actively building its own fibre network
• Unlimited data on all plans
• No contracts

Cons

• Cable plans are overpriced and underperform
• FibreLite (FTTN) plans are too slow for modern use
• Too many plan names and pricing tiers
• Confusing billing structure
• Poor customer service reputation
• Reports of frequent outages

Final Verdict

CIK Telecom is an ambitious provider that’s investing in fibre infrastructure across Canada.

Their SuperFibre 500 and 1000 Mbps plans stand out as genuinely good deals with stable speeds and a five year price guarantee that no other ISP offers.

Unfortunately, the rest of their lineup feels outdated, overpriced, or unnecessarily complex.

If SuperFibre is available at your address, CIK can be a great low-cost fibre option. Otherwise, you’re better off with simpler, more transparent providers like Oxio or TekSavvy.