Best Internet Providers in Burnaby, BC

Novus is one of the top independent internet providers in Metro Vancouver and a great choice for high-speed fibre internet in Burnaby. They use a fibre-optic network to deliver fast, stable, and symmetrical speeds — which means upload and download speeds are equally strong.

All Novus plans come with unlimited data, making them a reliable option for working from home, online learning, streaming, and gaming.

Their most popular plan is Internet 1000, which offers 1000 Mbps upload and download speeds for $50 per month. It’s a limited-time offer and easily one of the most affordable gigabit plans available in Burnaby.

For even more speed, the Internet 2500 plan delivers up to 2500 Mbps for $95 per month — great for large households or anyone who wants extra headroom for demanding internet use.

Novus includes free installation and gives you a WiFi 6 router for free for the first two years. If you need more coverage around your home, you can rent a mesh WiFi satellite for $5 per month to extend your signal.

I’ve personally used Novus for over three years, and I’ve had a great experience with both the service and support. Their live chat actually connects you with real techs, which makes troubleshooting quick and painless.

Before switching, I was using Telus’s 1000 Mbps plan — and while the speeds were solid, the monthly price was more than double. Customer service was also nowhere near as responsive.

The only downside with Novus is availability. It’s limited to specific buildings in Burnaby and a few other cities, so it’s important to check if your address is eligible.

Oxio offers a straightforward internet service with clear pricing, no contracts, and solid customer support. In Burnaby, they operate on Rogers’ cable network, with plans starting at $40 per month for 25 Mbps speeds.

Faster options are available in some areas, including up to 1000 Mbps for $90 per month. Oxio is also fully transparent with its pricing, breaking down where every dollar goes.

Plans come with free installation, a free Eero 6 router, and no long-term commitment, making it a flexible choice for most households.

The main limitation is speed. Since Oxio uses cable, upload speeds are much slower than fibre. However, with recent CRTC changes, they may gain access to major fibre networks in 2025.

Telus has strong fibre coverage across Burnaby, offering fast and reliable internet through its PureFibre network. It’s a good option for homes that need consistent speed for work, streaming, or gaming.

The fastest plan is PureFibre Internet X 3G, available in select buildings with symmetrical speeds of 3000 Mbps for $130 per month on a 2-year term.

Most users go with the PureFibre Gigabit plan, which delivers 1000 Mbps speeds for $110 per month on contract or $125 month-to-month.

All plans include a WiFi router. You can choose self-installation or have a technician set it up for a fee. In some newer buildings, the hardware is already installed — just call to activate.

The main drawback with Telus is pricing. Their plans are more expensive than many independent providers, and customer support can be inconsistent.

TekSavvy is a well-known independent provider offering affordable internet plans with unlimited data and no contracts. It’s a good choice for anyone looking for flexibility and fair pricing.

In Burnaby, TekSavvy runs on cable and DSL connections. While they don’t yet offer fibre in BC, their plans remain some of the most budget-friendly in the area.

Their 30 Mbps Unlimited plan is just $29.95 per month — great for basic use. For heavier internet users, the 1 Gbps plan offers 1000 Mbps download and 100 Mbps upload speeds at $74.95 per month.

They offer over a dozen plan options in BC, giving customers a lot of choice based on their needs and budget.

Fibre access may be coming soon. As of February 2025, major networks like Telus and Bell are required to open their fibre infrastructure to independent providers, including TekSavvy. We’ll update this page once those plans become available.

Rogers delivers high-speed internet across Burnaby using its fibre-powered network. Since acquiring Shaw in 2023, Rogers has expanded its reach in Western Canada, bringing more competitive pricing to the region.

The fastest plan available to most households is Internet 1.5 Gigabit, offering 1500 Mbps download and 150 Mbps upload speeds for $110 per month with a 2-year contract.

If you don’t need top-tier speeds, Ignite Internet 75 is a more budget-friendly option. It provides 75 Mbps speeds for $60 per month, also on a 2-year term.

To improve WiFi coverage at home, you can add an Ignite WiFi Pod (Gen 2) for $10 per month.

The biggest downside is that Rogers reserves its best pricing for long-term contracts. If you prefer the flexibility of no commitments, there may be better options — but for strong performance and nationwide support, Rogers remains a solid choice.