Fizz vs Videotron (2025)

Fizz and Videotron share the same parent company, Quebecor, but serve very different types of users.

Videotron targets customers who want full-featured plans, in-store service, and bundle options.

Fizz, on the other hand, is the digital-first alternative offering lower prices and full control through its online platform.

Both deliver solid network performance across Canada, but the best choice depends on whether you prioritize cost or convenience.

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Fizz 70 GB

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$39/month

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Coverage and Network

Fizz

Fizz uses Videotron and Freedom Mobile’s networks, delivering reliable 4G LTE coverage across Canada through partner connections.

It’s available to residents of Quebec, Ontario, British Columbia, and Alberta, offering strong speeds in core areas and solid performance nationwide.

While 5G isn’t available yet, most users find its LTE speeds more than sufficient for everyday use.

Videotron

Videotron offers strong coverage throughout Quebec and parts of Eastern Ontario, including the Ottawa region.

Customers get access to 5G and 5G+ speeds across Canada, but you must have a billing address in Quebec or Ottawa to subscribe. Extended Coverage allows nationwide use, though over 50% of your usage can’t be on partner networks.

Winner: Videotron — Broader 5G access and seamless nationwide performance give Videotron the upper hand here, though Fizz’s LTE network is still excellent for most users.

Pricing and Plans

Fizz

Fizz keeps things simple and affordable. It’s 100% prepaid with no contracts, hidden fees, or credit checks.

Plans start as low as $39/month for 70 GB, which is among the best data values in Canada. You can customize your plan anytime through the app.

Videotron

Videotron targets mid- to high-tier users with premium plans and bundle discounts.

Its mobile pricing is still competitive compared to the Big Three — 75 GB for $50 and 150 GB for $60/month, but remains higher than Fizz.

Customers can also bundle mobile, home internet, and TV for extra savings.

Winner: Fizz — Simpler pricing, no surprises, and great value for the data you get.

Mobile plans comparison
Plan Type Monthly Data Network Price Link
Fizz Prepaid
Plan Type
0GB
Monthly Data
4G
Network
$17
Monthly Price
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Availability: AB,BC,MB,ON
Fizz Prepaid
Plan Type
1GB
Monthly Data
4G
Network
$19
Monthly Price
Check Now
Availability: AB,BC,MB,ON
Fizz Prepaid
Plan Type
0GB
Monthly Data
4G
Network
$19
Monthly Price
Check Now
Availability: QC
Fizz Prepaid
Plan Type
1GB
Monthly Data
4G
Network
$24
Monthly Price
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Availability: QC
Fizz Prepaid
Plan Type
4GB
Monthly Data
4G
Network
$25
Monthly Price
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Availability: AB,BC,MB,ON
Fizz Prepaid
Plan Type
5GB
Monthly Data
4G
Network
$28
Monthly Price
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Availability: QC
Videotron Postpaid
Plan Type
0GB
Monthly Data
5G
Network
$30
Monthly Price
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Availability: QC
Fizz Prepaid
Plan Type
8GB
Monthly Data
4G
Network
$30
Monthly Price
Check Now
Availability: AB,BC,MB,ON
Fizz Prepaid
Plan Type
15GB
Monthly Data
4G
Network
$30
Monthly Price
Check Now
Availability: QC
Fizz Prepaid
Plan Type
25GB
Monthly Data
4G
Network
$35
Monthly Price
Check Now
Availability: QC

Perks and Features

Fizz

  • Data Rollover: Unused data carries over to the next month automatically.

  • Data Gifting: Send extra data to other Fizz users through the app.

  • Flexible Plans: Change your plan monthly — no contracts or credit checks.

  • Referral Program: Earn a $25 credit for every friend who signs up.

  • Community Rewards: Gain perks for helping others or staying loyal.

Videotron

  • 5G and 5G+: Access to Videotron’s fastest network speeds.

  • Bundle Discounts: Save by combining mobile with home internet or TV.

  • Travel Options: Use your plan across Canada on the Extended Coverage network.

  • Device Financing: Pay for phones over time with no-interest installments.

  • Add-ons & Extras: International roaming, family discounts, and VoLTE/VoWiFi support.

Winner: Fizz — Videotron’s bundles are attractive, but Fizz’s community features, data flexibility, and transparent pricing make it more user-friendly.

Customer Service

Fizz

Fizz operates with a self-serve model supported by a detailed Help Hub and an active online community. Live chat is available for more complex issues, and responses are typically quick.

Videotron

Videotron offers phone, in-store, and live chat support. Its customer service is bilingual and well-rated, but hold times can vary.

Winner: Fizz — Faster self-serve support and transparent communication make it a smoother experience overall.

User Experience

Fizz

Fizz offers a clean, fully digital experience. You can sign up, manage your plan, and handle support entirely online or through the app. Its interface is modern, responsive, and ideal for users who like simplicity and control.

Videotron

Videotron provides a more traditional experience. You can visit physical stores, call customer service, or manage everything through the Helix app. While convenient for some, the interface and plan selection can feel more complex.

Winner: Fizz — Simple, fast, and entirely online. Perfect for users who prefer managing everything digitally.

Final Verdict

Fizz and Videotron share the same network, but they’re built for different users.

If you want a simple, affordable plan that you can manage entirely online, Fizz is the clear winner. It’s cheaper, flexible, and offers excellent performance for everyday use.

Videotron is better for those who want 5G speeds, device financing, or bundled services like internet and TV — but you’ll pay more and need a Quebec or Ottawa address.

Overall Winner: Fizz — The smarter choice for most users who value price, freedom, and convenience.

Pros & Cons

Fizz
  • Exceptional pricing with no contracts or hidden fees.
  • Community perks like data gifting, rollover, and referral rewards.
  • Nationwide coverage and user-friendly app.
  • No 5G
  • Limited in-person support.
Videotron
  • 5G and 5G+ access across Canada.
  • Ability to bundle mobile, internet, and TV for discounts.
  • Solid in-store and phone support.
  • Only available to residents of Quebec and the Ottawa region.
  • Higher monthly prices than Fizz.

Frequently Asked Questions

Not exactly. Fizz uses Videotron and Freedom Mobile’s LTE networks, giving it strong nationwide coverage.

While both brands share infrastructure, Fizz currently operates on LTE only, without 5G access. Videotron also relies on Freedom Mobile’s towers outside its core Quebec and Ottawa regions to maintain national coverage.

Only partially. You need a Quebec or Ottawa-area address to subscribe, but once active, your plan works nationwide.

Not yet, but since Fizz runs on Videotron’s network, 5G access could be coming soon.

Partially. Fizz offers mobile and home internet services in Quebec, both managed online under the same account. However, it doesn’t provide TV or landline bundles like Videotron, which allows customers to combine mobile, internet, and TV for discounted pricing.

Fizz wins for affordability and flexibility. Videotron suits users who want 5G speeds, bundles, or in-person service.

About The Author

Tomas Novosad

Tomas Novosad

Founder/Editor-in-Chief

Tomas, the founder and editor-in-chief of NetSpeed Canada, moved to Vancouver, BC over 10 years ago and was shocked by the high cost of home internet plans. As a problem solver, he researched alternatives and discovered that Canada has many lesser-known internet providers beyond the Big 3. This led to the creation of NetSpeed Canada, a platform where Canadians can enter their address and view all available internet plans.

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