Rogers Mobile Review (2025) – Plans, Prices, Reviews

Rogers is one of Canada’s largest and oldest wireless carriers, operating as a full-service telecom provider that offers mobile, home internet, TV, smart home monitoring, and business solutions.

In 2025, Rogers continues to position itself as a premium carrier, focusing on 5G+ coverage, nationwide bundles, and device financing options that compete directly with Bell and TELUS.

Following its acquisition of Shaw, Rogers has significantly expanded across Western Canada, transforming into a true coast-to-coast provider with stronger network reach and improved reliability.

This Rogers review breaks down its current plans, pricing, coverage, and customer experience to help you decide whether it’s worth the premium compared to smaller carriers like Fizz, Freedom, or Public Mobile.

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Coverage and Network

Rogers operates one of the largest 5G+ networks in Canada, now covering about 97% of the population.

After acquiring Shaw, Rogers’ reach in British Columbia, Alberta, and Manitoba expanded significantly, adding thousands of towers and improving reliability in Western Canada.

In big cities like Toronto, Vancouver, and Calgary, Rogers 5G+ speeds often exceed 1 Gbps, putting it on par with Bell and TELUS in raw performance.

In my own experience testing Rogers’ 5G+ service around Vancouver, speeds were consistently fast, and signal strength was strong even indoors, a noticeable improvement from the outage-prone reputation Rogers had a few years ago.

Those network reliability issues have largely been resolved thanks to major infrastructure upgrades.

While Bell technically covers a slightly larger rural footprint in Eastern Canada, Rogers wins in urban performance and Western availability, making it a reliable pick for most Canadians.

Plans and Pricing

Rogers’ unlimited 5G+ plans are priced very similarly to Bell and TELUS in 2025, starting around $60 per month for 60 GB and scaling up to $105 for 250 GB.

After you reach your data cap, speeds slow but remain usable for streaming and browsing.

Example tiers include:

• 60 GB – $60/month

• 100 GB – $75/month

• 175 GB – $85/month

• 250 GB – $105/month

You can also bundle Rogers Mobile with Ignite Internet, TV, or Smart Home Monitoring to save anywhere from $15 to $25 per month, depending on your package.

Bundles are a major part of Rogers’ value proposition. They reward existing customers with multi-service discounts and exclusive offers.

Rogers’ Bring Your Own Device (BYOD) plans tend to offer the best value. If you’re financing a phone through Rogers SmartPay, expect similar pricing but with multi-year commitments.

Overall, pricing sits near the top end of the market, but the combination of 5G+ access, bundle savings, and reliability makes it a justifiable cost for those who use their phone heavily or want everything in one ecosystem.

Customer Support

Rogers’ customer support has improved in recent years, but it’s still not great. Wait times can be long, and you may need some patience to reach the right department.

You can often get a better deal by calling in and mentioning that you’ve received a more competitive offer from TELUS or Bell.

Their retention and loyalty teams are usually willing to match or beat those offers to keep you as a customer.

That said, the massive 2022 outage that knocked out service for over 12 million Rogers subscribers still left a sour taste for many Canadians.

While reliability has improved significantly since then, some customers still haven’t fully forgotten it.

The biggest advantage Rogers still holds is accessibility with physical stores nationwide and responsive online support, it’s easier to reach than most discount carriers, even if the experience isn’t perfect.

MyRogers App and User Experience

The MyRogers app is one of the best in Canada for managing your account. You can view usage, pay bills, adjust add-ons, or track multiple services (Internet, TV, and mobile) from a single dashboard.

It’s a bit heavier than apps from smaller carriers like Public Mobile or Fizz, but that’s because it integrates more features, and it truly acts as the control centre of the Rogers ecosystem.

Pros and Cons of Rogers Mobile

Pros

• One of Canada’s largest and fastest 5G+ networks

• Strong Western Canada coverage after Shaw acquisition

• Bundle discounts across Internet, TV, and mobile

• Reliable performance and improved stability

• Accessible in-store and online support

Cons

• Higher base prices than smaller carriers

• Can feel corporate or upsell-heavy

• Perks are decent but not exceptional

Rogers Reviews from Other Users

Customer feedback on Rogers is mixed but improving. Many praise the network reliability, 5G+ speeds, and bundle savings, noting that the company feels more modern and competitive since acquiring Shaw.

Common complaints still include high prices and occasional customer service frustration, particularly during billing changes or plan renewals.

In general, users who bundle multiple services (mobile + Internet) tend to be happier thanks to monthly discounts and smoother integration.

Final Verdict

Rogers isn’t the cheapest carrier in Canada but it’s one of the most complete.

With 5G+ coverage that now spans nearly the entire country, strong Western growth after the Shaw merger, and a well-integrated app and rewards ecosystem, Rogers has positioned itself as the go-to choice for Canadians who want speed, reliability, and simplicity under one roof.

Smaller carriers like Fizz or Public Mobile still win on price, but Rogers offers the best full-service experience if you value bundle savings and coast-to-coast performance.

If you live in a major city or already use Rogers for Internet or TV, their mobile plans make practical sense and for most Canadians, they deliver exactly what the brand promises.