Lucky Mobile Review (2025) – Plans, Prices, Reviews

In this Lucky Mobile review, we take a look at how Bell’s budget carrier performs when it comes to coverage, pricing, and overall value.

It’s designed for price-conscious users who want simple prepaid plans without contracts.

Their plans are affordable: 10 GB for $34 per month and 60 GB for $39 per month, and coverage is reliable across most of Canada.

However, customer support is where things fall apart. Everything is handled online, but actually reaching someone for help is nearly impossible. The automated chatbot feels outdated and often can’t solve even basic issues.

If you just want a low-cost LTE plan and don’t need much assistance, Lucky Mobile works. But for better value and features, Public Mobile, Fizz, or Chatr are far stronger choices.

Editor's Note

Looking for a better alternative to Lucky Mobile? We recommend Fizz:

Fizz 70 GB

Editor's Choice

$39/month

Check Now

Fizz 4 GB

Budget Friendly

$25/month

Check Now

Coverage and Network

Lucky Mobile uses Bell’s LTE network, giving you access to one of the most reliable wireless infrastructures in Canada. Service is strong in cities and suburbs, and coverage extends decently into rural areas.

That said, Lucky Mobile doesn’t include 5G access. Data speeds are capped at LTE, which is fine for general use like streaming or social media but lags behind carriers like Public Mobile that already offer full 5G coverage.

Plans and Pricing

Lucky Mobile offers two main prepaid options: 10 GB for $34 per month and 60 GB for $39 per month. Both are month-to-month with no contracts or credit checks, and you can activate online or at retailers like Walmart or Dollarama.

The 60 GB plan is clearly the better deal, giving you far more data for just $5 extra. Still, Lucky’s plans are less competitive once you compare them to other budget carriers.

Public Mobile includes 5G and North American roaming for similar prices, Fizz adds loyalty rewards, and Chatr frequently upgrades existing users to better data deals.

My Personal Experience with Lucky Mobile

My time with Lucky Mobile was mixed. Coverage was solid, but customer service was frustrating. When I had a billing issue, the chatbot couldn’t resolve it, and there was no way to reach a real person.

Eventually, I switched to Public Mobile, and the experience was night and day: faster speeds, a smoother app, and actual support that responds.

Customer Support

Customer service is Lucky Mobile’s biggest weakness. Everything runs through an automated system that feels outdated and unhelpful. There’s no way to contact a real agent or escalate a ticket, which makes even small issues a hassle.

If you value customer support, this alone is reason enough to look elsewhere.

Pros and Cons of Lucky Mobile

Pros

• Affordable prepaid plans starting at $34 per month

• Runs on Bell’s reliable LTE network

• No contracts or credit checks

• SIM cards easily available in retail stores

Cons

• No 5G access

• Poor customer support with no live help

• Limited value compared to Public Mobile, Fizz, or Chatr

• Outdated online tools

Lucky Mobile Reviews from Other Users

Beyond my own experience, feedback from other Lucky Mobile customers is mixed. Many appreciate the low monthly cost and the reliability of Bell’s LTE network, noting that call quality and data speeds are solid for the price.

However, complaints about customer service are widespread. Users report long response times, unhelpful chatbots, and difficulty resolving even simple account issues.

Some also mention that while coverage is good, the lack of 5G and limited plan options make it feel outdated compared to Public Mobile or Fizz.

Overall, most users agree that Lucky Mobile is a decent budget choice, but not the best value in 2025.

Final Verdict

Lucky Mobile delivers decent coverage and low prices, but it’s overshadowed by competitors that offer more for the same cost.

Public Mobile gives you 5G speeds and North American roaming, Fizz adds unique perks, and Chatr rewards loyalty with better ongoing deals.

Lucky Mobile is fine if you just need basic connectivity, but if you want real value and working support, it’s worth looking elsewhere.